Service Status

All Systems Operational

Uptime over the past 90 days.

No incidents or maintenance related to this downtime.

Past Incidents

Jul 23, 2026

No incidents reported today.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Reported Incident Impacting Pacejet Operations [- E1V2]

Resolved - This incident has been resolved.

Jul 17, 12:00 EDT

Monitoring - We have received reports that rating has normalized. We will continue to investigate and monitor for further issues.

Jul 13, 19:00 EDT

Investigating - Descartes Pacejet Teams continue to investigate the cause for the reported issues in order to identify a fix for region E1V2.

Jul 13, 18:16 EDT

Update - Hello, Descartes Pacejet Teams continue to investigate the cause for the reported issues in order to identify a fix for region E1V2. At this time, the root cause has not yet been identified, Pacejet will continue to provide updates on a regular basis.

Jul 13, 16:18 EDT

Investigating - An incident is occurring that may be affecting your Pacejet software. We have received recent customer reports that users are experiencing the following symptoms for the Pacejet platform: Details: [-500 errors, Slow/degraded performance while rating and shipping in the Pacejet UI-] Affected Regions: E1V2

Pacejet's Operations and Development Teams are working to identify the root cause and make corrections. Customer Care will strive to provide regular updates to customers via the service status page as they are available.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Incident History